FINLOOP COOKIES POLICY

FINLOOP AG (hereinafter, the “HOLDER”) hereby informs, through this Cookie Policy, about the use of data storage and recovery devices on the terminal equipment of the Users.

  1. What are cookies?
  2. Cookies are files which are downloaded to and stored in the User’s computer/smartphone/tablet whenever the User enters certain web pages. They enable the website to remember browsing preferences and improve navigation by making the interaction between the User and the Website faster and simpler.

    The information collected by the cookies is anonymous and does not contain any sensitive information as they do not collect any data that could personally identify the User. In any case, the User can access the configuration of his or her browser to modify and/or block the installation of the Cookies sent from the Website, without this preventing access to the contents.

  3. What does the HOLDER use cookies for?
  4. In accordance with article 22 of Law 34/2002, of 11 July, on the Information Society and Electronic Commerce Services Act (hereinafter, "LSSI"), as well as the indications of the Spanish Data Protection Agency and the European Data Protection Committee, this Website uses cookies and other data storage and recovery devices to monitor the interaction between the Users and the services provided on the Website.

    Cookies make it possible to recognize the User’s browser and the type of device from which he/she is entering the site and are used to facilitate the next visit and increase the usefulness of the Website.

    HOLDER uses cookies to:

    • Optimize the User’s navigation by monitoring the browsing session.
    • Compile information in order to optimize navigation and improve the Website.

    The Website uses the following types of cookies:

    • Mandatory cookies: These cookies are strictly necessary to provide the services or content requested by the user. They are CONTROLLER for technical aspects, such as identifying registers and managing tool preferences in connection with the use, interaction and access location.
    • Functional: Functional cookies give the user information that enriches the browsing experience, such as displaying the time hour based on your location.
    • Statistics/analytics: These cookies collect information regarding the use of the web page, such as time spent on the page and content visited, in order to measure its performance and improve navigation.The main purposes of this type of cookies are:
      • To enable the anonymous identification of the browsing Users and count the number of visitors.
      • To identify the most visited content.
      • To know if the User who is accessing is new or repeats a visit.
    • Advertising Customization: These cookies obtain information from the user's navigation to manage advertising spaces and offer more relevant and quality content for him based on his tastes.

    Below are the advertising cookies used on the Website:

    Type Name Purpose Expiration Provider
    Mandatory .AspNetCore.Cookies Login cookie Session FinLoop
    Mandatory .AspNetCore.Antiforgery.RANDOM_ID Security cookie Session FinLoop
    Functional _flTZ To save client timezone 365 days FinLoop
    Statistics _ga This Cookie is used to distinguish users 2 years Google Analytics
    Statistics _gat This Cookie is used to limit the percentage of requests 1 min Google Analytics
    Statistics _gid This Cookie is used to distinguish users 24 hours Google Analytics
    Statistics _hjClosedSurveyInvites Hotjar cookie that is set once a visitor interacts with an External Link Survey invitation modal. It is used to ensure that the same invite does not reappear if it has already been shown. 365 days Hotjar
    Statistics _hjDonePolls Hotjar cookie that is set once a visitor completes a survey using the On-site Survey widget. It is used to ensure that the same survey does not reappear if it has already been filled in. 365 days Hotjar
    Statistics _hjMinimizedPolls Hotjar cookie that is set once a visitor minimizes an On-site Survey widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site. 365 days Hotjar
    Statistics _hjShownFeedbackMessage Hotjar cookie that is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if the visitor navigates to another page where it is set to show. 365 days Hotjar
    Statistics _hjSessionTooLarge Causes Hotjar to stop collecting data if a session becomes too large. This is determined automatically by a signal from the WebSocket server if the session size exceeds the limit. Session Hotjar
    Statistics _hjid Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. 365 days Hotjar
    Statistics _hjRecordingLastActivity This should be found in Session storage (as opposed to cookies). This gets updated when a visitor recording starts and when data is sent through the WebSocket (the visitor performs an action that Hotjar records). Session Hotjar
    Statistics _hjTLDTest When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. Session Hotjar
    Statistics _hjUserAttributesHash User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated. Session Hotjar
    Statistics _hjCachedUserAttributes This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. These attributes will only be saved if the user interacts with a Hotjar Feedback tool. Session Hotjar
    Statistics _hjLocalStorageTest This cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created. Under 100ms Hotjar
    Statistics _hjIncludedInPageviewSample This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit. 30 minutes Hotjar
    Statistics _hjIncludedInSessionSample This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit. 30 minutes Hotjar
    Statistics _hjAbsoluteSessionInProgress This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie. 30 minutes Hotjar
    Statistics _hjFirstSeen This is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. Session Hotjar
    Statistics _hjViewportId This stores information about the user viewport such as size and dimensions. Session Hotjar
    Statistics _hjRecordingEnabled This is added when a Recording starts and is read when the recording module is initialized to see if the user is already in a recording in a particular session. Session Hotjar

  5. How to disable cookies
  6. Those cookies that are not mandatory for the navigation of this Web Site may be disabled in the configuration of the Web Site. These settings can be found in the footer of the Website. In addition, all browsers allow changes to be made to disable cookie settings.

    Most browsers offer the possibility of managing cookies, to gain more precise control over privacy. These settings are located in the "options" or "preferences" of your browser menu.

    Find below links to disable cookies on each browser:

    • Internet Explorer (https://goo.gl/iU2wh2)
      • In the tools menu, select “Internet options”
      • Click on the privacy tab.
      • You may configure privacy with a six-position cursor which enables you to control the cookies which will be installed: Block all cookies, High, Medium High, Medium (default level), Low and Accept all cookies.
    • Mozilla Firefox (http://goo.gl/QXWYmv)
      • Click the Tools menus at the top of the Firefox window.
      • Select Options.
      • Select the Privacy panel.
      • You may choose Use a customized configuration of your browsing history and other options related to your privacy.
    • Google Chrome (http://goo.gl/fQnkSB)
      • Click on the menu located on the toolbar.
      • Select Settings.
      • Click on Show advanced options.
      • In the “Privacy” selection, click on the Content Settings button.
      • You may configure the options in the Cookies selection.
    • Safari (https://goo.gl/PcjEm3; https://goo.gl/dQywEo)
      • Select the “Preferences” option in the settings menu.
      • Open the privacy tab.
      • Select the desired option in the “block cookies” section.
      • Remember that you may not be able to use certain functions of the Website after disabling cookies.

    If you do not wish to be tracked by cookies, Google has developed a complement which may be installed on your browser.

    Find it here: http://goo.gl/up4ND.

  7. Cookies on mobile devices
  8. The HOLDER of the Website also uses cookies and other storage means on mobile devices.

    Those cookies that are not mandatory for the navigation of this Web Site may be disabled in the configuration of the Web Site.

    These settings are located at the bottom of the Website. Furthermore, as in the case of computer browsers, it is possible to disable or eliminate cookies by changing the options or settings in mobile device browsers.

    If you wish to change the privacy options follow the instructions of the developer of your mobile device browser.

    Find below a few examples of links you may use to modify privacy options on your mobile device.

    • IOS: (http://goo.gl/61xevS)
    • Windows Phone: (https://goo.gl/tKyb0y)
    • Chrome Mobile: (http://goo.gl/XJp7N)
    • Opera Mobile: (http://goo.gl/Nzr8s7)
  9. Acceptance of cookies
  10. This Website does not install cookies on the Users’ devices until they have accepted their installation.

    We hereby inform you that if you reject the installation of cookies or disable these in your browser settings, certain services may not be available to you and therefore you may not be able to gain access to certain services and/or make full use of this Website.